Free delivery on orders over R2999*

Shipping Policy

Free Shipping: Spend more than R2999 on your order and we will pick up the courier bill.

Standard Shipping: Deliveries on orders of R2999 or less will carry a standard delivery charge of R140.

Delivery Areas: We deliver to all major centres and outlying areas in South Africa. We may not be able to deliver to you, if you are in a remote location where courier companies do not deliver, such as a remote farm, small holding or other remote area.

Remote Delivery: Not near a town? No stress, make contact with us at orders@ryda.africa and we can quote you accordingly.

Processing Time: Give us 1 full business day to pick, pack, and arrange the couriers to collect.

Split Shipments: Certain items are shipped directly from suppliers to save time, so items may be shipped separately.

Tracking: We will send you your tracking number as soon as your item(s) are shipped.

Delivery Time: Allow for 3-5 working days from order to delivery.

Delays: Please be aware that delays do sometimes occur (this is South Africa after all!).

Liability: We work with local couriers, so we cannot be held liable for any consequential loss caused by late delivery or loss by couriers, only for the value of the goods which are insured for shipping.

Delivery Attempts: Our couriers will try twice to deliver to you, after which additional charges will apply.

Physical Address: Items can only be delivered to a physical address and a signature will be required on delivery.

Shipping Confirmation and Updates: Customers will receive a shipping confirmation email once their order has been dispatched. 

Order Tracking: Track your orders using the tracking number provided in your shipping confirmation email.

Lost or Damaged Items: If your item is lost or damaged during shipping, please contact our team immediately for assistance. We will provide guidance on how to proceed with claims for insured items.

Returns and Exchanges: For information on returns and exchanges, please visit our Return Policy.

Holiday Shipping: Please note that holidays may affect shipping times. 

Customer Service: For any shipping-related inquiries, please contact us at orders@ryda.africa

Free Delivery

On orders over R2999*

100% Secure Checkout

MasterCard / Visa